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MCQ Questions for Class 11 Business Studies with Answers
Q1. Expand VPN
(i) Virtual Public Network
(ii) Virtual Popular Network
(iii) Virtual Private Network
(iv) Virtual Personal Network
(iii) Virtual Private Network
Q2. India is the preferred destination for BPO because of
(i) Cheap People
(ii) Tax Free Zone for BPOs
(iii) Poor conditions
(iv) Cheap Manpower
(iv) Cheap Manpower
Q3. It is not an application of e-business :
(i) Online bidding
(ii) Online procurement
(iii) Online trading
(iv) Contract R and D.
(i) Online bidding
Q4. Which method is very popular for making online transactions?
(i) Credit Card
(ii) All of these
(iii) Net banking
(iv) Debit Card
(iv) All of these
Q5. Which one of the following is used to avoid transactional risk?
(i) Credit Card Authentication
(ii) Digital cash.
(iii) Cyber Cells
(iv) Encryption
(i) Credit Card Authentication
Q6. Factoring is ___type of outsourcing service.
(i) Financing
(ii) Advertising
(iii) Courier service
(iv) Customer support
(i) Financing
Q7. Formation of Consumers Forum and Pressure groups is an example of
(i) C2C
(ii) B2B
(iii) B2C
(iv) Intra B
(i) C2C
Q8. A call centre handles:
(i) Only in-bound voice based business
(ii) Only out-bound voice based business
(iii) Both voice based and non-voice based business
(iv) Both customer facing and back-end business.
(i) Only in-bound voice based business
Q9. Under what method payment is made at the time of physical delivery of goods
(i) Cash on delivery
(ii) Debit card payment
(iii) Credit card payment
(iv) Prepaid amount
(i) Cash on delivery
Q10. Principle types of outsourcing services are:
(i) All of the options
(ii) Advertising
(iii) Financing
(iv) Courier service
(i) All of the options
Q11. Which one of the following is NOT an example of transactional risk?
(i) Hacking
(ii) Default on order taking
(iii) Default on payment
(iv) Default on delivery
(i) Hacking
Q12. Both Sellers and buyers are business firms, under ___type of e-commere transaction
(i) B2C Commerce
(ii) C2B Commerce
(iii) C2C Commerce
(iv) B2B Commerce
(iv) B2B Commerce
Q13. The payment mechanism typical to e-business;
(i) Cash on Delivery (CoD)
(ii) Cheques
(iii) Credit and Debit Cards
(iv) E-cash.
(iii) Credit and Debit Cards
Q14. It is not an application of e-business
(i) Contract R&D
(ii) Online trading
(iii) Online procurement
(iv) Online bidding
(i) Contract R&D
Q15. Which of the following is NOT a disadvantage of outsourcing?
(i) Quest for excellence
(ii) Confidentiality
(iii) Sweat shopping
(iv) Ethical fall out
(i) Quest for excellence
Q16. An important C2C area of interactive commerce can be the formation of _
(i) Consumers forum and pressure group
(ii) B2B Commerce
(iii) Banking
(iv) Insurance
(i) Consumers forum and pressure group
Q17. Which of the following is a limitation of e-business?
(i) Ethical fallouts
(ii) Risk
(iii) Low personal touch
(iv) All of the above
(iv) All of the above
Q18. Outsourcing:
(i) Restricts only to tire contracting out of Information Technology Enabled Services (ITES)
(ii) Restricts only to the contracting out of non-core business processes
(iii) Includes contracting out of manufacturing and R and D as well as service processes
(iv) Includes off-shoring
(iv) Includes off-shoring
Q19. e-commerce does not include
(i) A business?s interactions with its customers
(ii) Interactions among the various departments within the business
(iii) A business?s interactions with its suppliers
(iv) Interactions among the geographically dispersed units of the business
(ii) Interactions among the various departments within the business
Q20. Level -2 virus means
(i) Disruption of functioning.
(ii) Complete destruction of the system
(iii) Damage to target data files
(iv) Annoyance in terms of some onscreen display
(i) Disruption of functioning.
Q21. It is not an application of e-business
(i) Online bidding
(ii) Online procurement
(iii) Online trading
(iv) Contract R&D
(iv) Contract R&D
Q22. Which of the following is NOT a disadvantage of outsourcing?
(i) Quest for excellence
(ii) Confidentiality
(iii) Sweat shopping
(iv) Ethical fall out
(i) Quest for excellence
Q23. India is the preferred destination for BPO because of
(i) Tax Free Zone for BPOs
(ii) Cheap People
(iii) Cheap Manpower
(iv) Poor conditions
(iii) Cheap Manpower
Q24. Which of the following is NOT the advantage of e-Business
(i) Low personal Touch
(ii) Global reach
(iii) Convenience
(iv) Speedy transactions.
(i) Low personal Touch
Q25. Principle types of outsourcing services are:
(i) Courier service
(ii) Advertising
(iii) Financing
(iv) All of the above
(iv) All of the above
Q26. Under what method payment is made at the time of physical delivery of goods
(i) Cash on delivery
(ii) Prepaid amount
(iii) Debit card payment
(iv) Credit card payment
(i) Cash on delivery
Q27. A Call Centre handles
(i) Both customer facing and back-end business
(ii) Both voice based and non-voice based business
(iii) Only out-bound voice based business
(iv) Only in bound voice based business
(i) Both customer facing and back-end business
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MCQ Questions for Class 11 Business Studies with Answers
- Lesson 1. Nature and Purpose of Business Class 11 MCQ Questions
- Lesson 2. Forms of Business Organisation Class 11 MCQ Questions
- Lesson 3. Private, Public and Global Enterprises Class 11 MCQ Questions
- Lesson 4. Business Services Class 11 MCQ Questions
- Lesson 5. Emerging Modes of Business Class 11 MCQ Questions
- Lesson 6. Social Responsibilities of Business and Business Ethics Class 11 MCQ Questions
- Lesson 7. Formation of a Company Class 11 MCQ Questions
- Lesson 8. Sources of Business Finance Class 11 MCQ Questions
- Lesson 9. Small Business Class 11 MCQ Questions
- Lesson 10. Internal Trade Class 11 MCQ Questions
- Lesson 11. International Business 1 Class 11 MCQ Questions